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Data Protection

PRIVACY POLICY
 
1. Purpose and Responsible Entity
1.1. This privacy policy provides information about the type, scope, and purpose of the collection and use of data, as well as the use of cookies, within our website and online offering.
 
Responsible for the processing of personal data within the scope of this website is:
Trans World Hotels Germany GmbH
Am Reitpfad 4 D
63500 Seligenstadt
Tel.: 06182 8400
 
Questions about data protection
If you have any questions about data protection with regard to our company or our website, please contact our data protection officer:
SPIRIT LEGAL Rechtsanwaltsgesellschaft mbH
Lawyer and data protection officer
Peter Hense
Postal address:
Data Protection Officer
c/o Trans World Hotels Germany GmbH, 63500 Seligenstadt
 
Contact via the encrypted online form:
 
1.2 The legal basis for data protection can be found in the European General Data Protection Regulation (EU GDPR), the German Federal Data Protection Act (BDSG-neu) and the German Telemedia Act (TMG).
 
2. Basic information on data processing
2.1 We collect, process and use users' personal data only in compliance with the relevant data protection regulations. This means that user data will only be used if required by law or if consent has been given.
2.2 We take organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and to protect the data managed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons
 
3. Collection, processing and use of personal data
3.1 Users' personal data is used for the following purposes:
- The performance of our services and user services.
- To ensure effective customer service. When contacting us, the information is stored for the purpose of processing the request and in the event that follow-up questions arise.
- Sending newsletters or other advertising material, provided that the recipient has given us consent to do so.
3.2 We forward the data to third parties if this is necessary for service fulfillment or billing purposes or otherwise to fulfill our contractual obligations to the users.
 
4. Sending information by e-mail and newsletter
4.1 If we send e-mail messages containing advertising information about us and our services, this will only be done with the express consent of the recipient. Users can object to receiving e-mail messages at any time.
4.2 If you would like to receive the newsletter, we require a valid e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. No further data is collected. This data is only used for sending the newsletter and is not passed on to third parties.
4.3 Before the newsletter is sent, the email owner will receive a confirmation email in which they must confirm their newsletter registration. Unconfirmed registrations will be automatically deleted within four weeks at the latest. We may refrain from sending a confirmation email if the email address has already been confirmed.
4.4 You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time.
4.5 As part of the registration process, we store the time of registration and confirmation and the user's IP address. We are legally obliged to log the registrations in order to be able to prove proper registration.
 
5. Collection of access data
5.1 We collect data about every access to the server on which this offer is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
5.2 We use the log data without assignment to the person of the user or other profiling in accordance with the statutory provisions only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, we reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence
 
6. Cookies & reach measurement
6.1 Cookies are information that is transferred from our web server or third-party web servers to the user's web browser and stored there for later retrieval. Users are informed about the use of cookies in the context of pseudonymous reach measurement as part of this privacy policy.
6.2 It is also possible to view our website without cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this offer.
 
7. Reach measurement: Google Analytics
7.1 We use Google Analytics, a web analytics service provided by Google Inc (“Google”). Google uses cookies, text files that are stored on the user's computer and that allow us to analyze the use of our online offer. The information generated by the cookie about the use of this website by users is usually transmitted to a Google server in the USA and stored there.
7.2 Google will use this information on our behalf to evaluate the use of the website by users, to compile reports on the activities within our online offer and to provide us with further services associated with the use of the website and the Internet.
7.3 We only use Google Analytics with activated IP anonymization. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
7.4 The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout.
7.5 As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data within this website in the future (the opt-out only works in the browser and only for this domain). An opt-out cookie will be stored on your device. If you delete your cookies in this browser, you must click this link again.
 
8. Information, revocation, changes, corrections and updates
8.1 Users have the right, upon request and free of charge, to receive information about the personal data we have stored about them. The contact details can be found in the legal notice.
8.2 In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data, provided that this does not conflict with any legal obligation to retain data.
 
9. Changes to the privacy policy
9.1 We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service and data processing.
9.2 Users are therefore requested to inform themselves regularly about its content.
 
10. Data protection officer
In accordance with § 38 BDSG-new, we have appointed a data protection officer:
 
Responsible person/ representative of the provider in the European Union (EU)
If you have any questions about data protection with regard to our company or our website, please contact our data protection officer:
 
Trans World Hotels Germany GmbH
Am Reitpfad 4 D
63500 Seligenstadt
 

Call us at +49 6182 840 0
or Email us at Reception.Columbus@TWHotels.eu

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